Milano
From what we had seen of Italy so far, we were excited to visit Milan. It was very different to Florence, with over 1.3 million population compared with Florence 380,000. It's got a really good public transport system - buses, trams and metro all linked up and easy to follow (according to Jeff) although we had a bit of trauma getting our 3-day pass. Jeff looked on line on the evening we arrived and paid for two passes which cover all public transport - BUT, after booking the passes and paying, it then told us we had to go to the metro station and collect the card!! Just didn't make sense when it's supposed to be digital. We set off first thing to the nearest metro to inquire and were told 'non, non, non!' the guard said he'd 'never heard of such a pass and there was nowhere to get it in his station!' He told us to go to the Cadorna station (different line as well) and kindly let us on the metro free. Zoomed over there - non! we were